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If material is found defective within warranty period, TelExpress will send a replacement
of equal value, subject to availability. If replacement is not available, then TelExpress
will issue credit. Unauthorized material or quantities returned will not be accepted.
Items must be sent in original packaging. If items are received in original manufacture’s
boxes, boxes must be returned unopened. No boxes will be accepted if there is writing
on the packaging.
Submission of this form does not guarantee acceptance of your return by TelExpress
Inc.
If any of the following is determined upon arrival in our warehouse, TelExpress
reserves the right to refuse shipment:
1) Product was not purchased direct from TelExpress
2) Serial number sticker has been removed and / or visibly tampered with
3) Product does not arrive in the specified time line given after RMA was issued
you.
In addition, if no problems are detected upon arrival of your returned item(s),
you will be charged a 20% restocking fee.
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